Insights & News For Auto Glass Professionals

My Apology to Auto Glass Business Owners

A distributor sales rep gave me the heads up regarding a mid-size Auto Glass Shop experiencing problems with a competitor's adhesive.  The nuisance leaks had grown to the point where the Owner was considering a product change at the four person shop.

Topics: Training

4 Overlooked Ways to Improve Your Auto Glass Customer Experience

The auto glass business is at a disadvantage when it comes to making customers excited. When people need their windshield replaced they’ve just been the victim of an accident, bad weather, or vandalism.

Topics: Grow Your Auto Glass Business Customer Service Help Urethane Primer Training Auto Glass Tools

How Clarity Sales Associates Helps Auto Glass Companies Grow

State mandated Continuing Education Courses for Insurance Agents remain a great way to grab Agents attention and build a relationship.

Topics: Grow Your Auto Glass Business Continuing Education(CE) for Insurance Case Study

Winter Sucks & So Does Your Cold Weather Auto Glass Urethane

You've probably heard the old saying, "make hay while the sun shines", right?  Unfortunately, for Auto Glass Techs, we have to make hay while the sun hides, the snow comes down sideways, and jack frost nips at every exposed inch of skin.

Topics: Urethane Dow Automotive Systems OEM Systems

Pilkington Baltimore Maryland to Host Auto Glass Technician Training


Cars are changing fast. Like- lightening fast.

Topics: Cut-out Tools Corrosion Treatment Upcoming Events Cordless Tools Auto Glass Safety Council Training Cold Weather Installation Dow Automotive Systems OEM Systems Auto Glass Contamination

Auto Glass Technician Training Hosted by Maker of Auto Glass Tools

Western New York Auto Glass Repair and Replacement Pro's don't have many opportunities to attend Auto Glass Technician Training without traveling hundreds of miles and paying top dollar.

Topics: Upcoming Events Cordless Tools Training Cold Weather Installation Dow Automotive Systems Meritool Auto Glass Tools

Pilkington Buffalo NY Offers Auto Glass Technician Training

OEM Approved Auto Glass Adhesive TrainingCars are changing fast. Like- lightening fast.

Topics: Cut-out Tools Corrosion Treatment Upcoming Events Cordless Tools Auto Glass Safety Council Training Cold Weather Installation Dow Automotive Systems OEM Systems Auto Glass Contamination

5 OEM Glass Trends that will Affect Your Business | Auto Glass Week

A crystal ball is an effective tool for planning your future.  If you're a witch.

Unfortunately most of us mortals need to use the old fashion method of research followed by guessing when it comes to the skills, processes, and products we'll need to succeed in the future of Auto Glass Installation.

Topics: Training Dow Automotive Systems OEM Systems

Auto Technology Trends Shock Audience at Auto Glass Week 2015

It didn't take long for Richard Wallace, of the Center for Automotive Research to get the audience's attention at Auto Glass Week 2015.  From start to finish Wallace shared insights regarding auto technology that will affect the Auto Glass Repair and Replacement industry.

Topics: Training Dow Automotive Systems OEM Systems

14 AGRR Leaders From Northeast & Mid-Atlantic Attend Auto Glass Week

The Northeast and Mid-Atlantic were well represented at Auto Glass Week 2015.  The attendee list read like a "Who's Who of the Auto Glass Industry".

Topics: Auto Glass Safety Council Dow Automotive Systems OEM Systems